Terms and Conditions lv66 — The Complete Member Guide

Welcome to lv66, an online gaming platform offering a wide range of entertainment options including Live Casino, Slots, Sports Betting, and more. These terms and conditions constitute a legally binding agreement between you ("Member") and lv66 ("Platform", "We").

This document should be read together with our Privacy Policy and Responsible Gaming Guide ours, all of which together form the complete agreement between you and lv66.

• The lv66 platform operates as an online entertainment service.
• All activities on this platform are subject to the terms stated herein.
• Lv66 reserves the right to modify, add to, or withdraw any part of these terms at any time.
• Continued use of the platform following any amendment is considered acceptance of the updated terms.

These terms are written in English for the convenience of our players. In the event of any dispute regarding interpretation, the English version shall serve as the primary reference.

Lv66 only accepts registrations from individuals who meet the following requirements:

• Aged 18 years and above on the date of registration.
• Not appearing on any list of individuals prohibited from using online gaming services.
• Registering in a personal capacity, not as an agent or representative of any third party without written authorisation from lv66.
• Not holding more than one active account on the lv66 platform.
• Providing accurate, complete, and up-to-date information during registration.

Lv66 reserves the right to request identity verification documents (KYC) at any time to confirm member eligibility. This KYC process is in place to protect you and maintain the security of the platform.

Each member is permitted to hold one account only at lv66. Opening multiple accounts for the purpose of fraud or bonus duplication is strictly prohibited and may result in the termination of all associated accounts.

• Information provided during registration must be accurate and up to date.
• You are solely responsible for maintaining the confidentiality of your account password.
• All activity that occurs through your account is your responsibility, unless you have promptly reported unauthorised use to us.
• Accounts may not be transferred, sold, or shared with any third party.
• Lv66 reserves the right to request an account information review at any time for security purposes.

Lv66 supports a variety of local Malaysia payment methods for your deposit and withdrawal convenience. All financial transactions are processed through secure channels protected with 256-bit SSL encryption.

• Minimum and maximum deposit limits are subject to the chosen payment method and may change with platform updates.
• All deposits must be made using a payment method registered in the member's own name — third-party deposits are not permitted.
• Withdrawals will only be processed to accounts that have been verified through the KYC process.
• Withdrawal processing times depend on the chosen method, but lv66 strives to process all withdrawal requests as quickly as possible.
• Lv66 reserves the right to request additional supporting documents before approving any withdrawal for fraud prevention purposes.
• Any fees charged by payment providers are the member's responsibility.

Lv66 offers a wide range of exciting bonuses and promotions for both new and existing members. Each bonus offer has its own specific terms that must be fully complied with.

• Each bonus is subject to the wagering (rollover) requirements stated in its respective promotional terms.
• Bonuses cannot be directly converted to cash without fulfilling the stipulated wagering requirements.
• Lv66 reserves the right to cancel any bonus if there is suspicion of abuse or fraud.
• Members are not permitted to use multiple accounts to claim the same bonus more than once.
• Promotions are limited to one offer per household, IP address, device, or payment method.
• Lv66 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

All games available on the lv66 platform — including Live Casino, Slots, Sports Betting, and other games — are subject to the specific rules of their respective game providers. In addition, the following general rules also apply:

• The outcome of every game is determined by a certified Random Number Generator (RNG) system or through professionally trained live dealers.
• Game results are final and may not be disputed unless there is clear evidence of a technical failure verifiable by the system.
• In the event of a technical failure or connection disruption during gameplay, lv66 will use server records as the authoritative evidence to determine the game outcome.
• Any attempt to manipulate, hack, or exploit vulnerabilities in the gaming system is prohibited and may result in account termination and legal action.
• The use of automation software, bots, or any external assistance tools during gameplay is strictly prohibited.

Lv66 partners with world-class game providers that use independently audited RNG technology to ensure fairness in every game.

Lv66 is committed to the data security and privacy of every member. All personal information collected during registration and platform use is stored and processed in accordance with our Privacy Policy ours.

• Your personal data is protected with 256-bit SSL encryption and will not be sold to third parties without your consent.
• Lv66 employs multi-layered security protocols to protect member accounts from unauthorised access.
• You are responsible for ensuring that any device used to access lv66 is secure and free from malware.
• Any suspicious activity on your account must be reported to our support team immediately.

Members may request account closure at any time by contacting the lv66 customer support team. lv66 also reserves the right to suspend or close a member's account under the following circumstances:

• Confirmation that the member is under 18 years of age.
• Providing false or misleading information during registration or the KYC process.
• Fraud, money laundering, or other illegal activities detected through the account in question.
• Bonus abuse, including but not limited to opening multiple accounts.
• Any attempt to hack, manipulate, or disrupt the lv66 platform system.
• Self-closure request for responsible gaming reasons (self-exclusion).

In the event of account closure due to a terms violation, lv66 reserves the right to forfeit any bonus balances and winnings obtained through the relevant activity. Valid original deposit balances may be returned at lv66's discretion upon completion of the investigation.

Lv66 shall not be held liable for any loss or damage arising from:

• Internet service disruption or connection issues on the member's end.
• Hardware or software failure on the member's end while using the platform.
• Financial losses arising from legitimate game outcomes.
• Any actions or omissions by third parties that are beyond lv66's control.
• Processing delays caused by third-party payment providers.

Nevertheless, lv66 will always make every effort to resolve any technical issues promptly and fairly in the best interests of our members. If you encounter any problems, please contact our support team, available 24 hours a day, 7 days a week.

Lv66 reserves the right to modify, add to, or replace any part of these terms and conditions at any time. Members will be notified of any significant changes through:

• Notices displayed on the homepage or the platform's terms and conditions page.
• Notification via the communication channels registered by the member.

Continued use of the platform after the effective date of the updated terms constitutes your full acceptance of those changes. If you disagree with any amendments made, you have the right to close your account and stop using lv66's services.

If you have any questions or concerns regarding these terms and conditions, lv66's customer support team is available at all times through the communication channels provided on the platform.